Chegg- Content Operations Intern

Mar 24

About Chegg

An ‘always on’ digital learning platform.
Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more.

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Responsibilities

Interviewing hiring managers to understand what skills they are looking for out of recent grads & using that to recommend which programs we should be prioritizing
Within each program, focusing on what sub-skills are critical vs not critical to include
Supporting GM in hiring & managing instructional designers & subject matter experts
Supporting GM in quality control / feedback on programs

Who You Are

Strong attention to detail
Highly analytical
Process oriented
Very strong writer
Highly empathetic
Deeply perceptive about user/stakeholder needs
Comfort with project management process/tools is a plus
Pursuing a liberal arts or social sciences degree
Be legally allowed to work in the US (US citizen, green card, or F1 student visa holder)
Be able to work 40 hours per week
Be onsite in Chegg’s New York office 3x/week (Tues, Wed, Thurs) /Remote M/F