Topicals - Community Affiliate Coordinator
About Topicals
Topicals is transforming the way you feel about skin through effective, science-backed skincare products and mental health advocacy.
About the Position
Topicals is seeking a Community Affiliate Coordinator to drive the growth of our Affiliate Marketing Strategy through the College Ambassador and Experts programs while supporting vibrant communities, impactful affiliate initiatives, and strategic gifting efforts.
Responsibilities
Oversee daily engagement in the Insiders, Experts, and College Ambassador communities, ensuring alignment with brand values and fostering positive interactions
Implement and execute the Community Management Strategy, collaborating with the Community Manager
Develop and lead engaging virtual events, such as AMAs, wellness workshops, and product education sessions
Track and report on campaign metrics on Tribe to monitor and track performance of community-driven and cross-functional for all community programs (Spottie Hotties, Insiders, Experts, College, and Affiliates)
Support Affiliate Platform (TikTok Shop) operations, including onboarding, tracking, and performance reporting
Manage Topicals University, our Esthetician Education Program, ensuring a seamless onboarding experience for the Experts community
Support execution of campaigns virtually and IRL to support UGC and ambassador outreach
Manage logistics for the College Ambassador Program, including onboarding, gifting, event coordination, and shipment of ambassador kits, PR boxes, and product samples
Assist in the logistics of in-person events, including scheduling, communication, and attendee coordination
Requirements
1-2 years of experience in community management, marketing, or event coordination
Excellent communication skills with experience drafting copy for campaigns and community programs
Proven ability to plan and execute events, both virtually and in person
Familiarity with platforms like Geneva, TYB, or similar community tools is a plus
Highly organized with strong attention to detail and the ability to manage multiple priorities
A proactive problem-solver who thrives in collaborative environments
Other information
Topicals, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, creed, sex, gender, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, reproductive health decision making, or any other status protected by applicable law. The Company also makes reasonable accommodations for qualified applicants with disabilities in accordance with all legal requirements. Any applicant who requires assistance with the application or resulting process should contact People & Culture (hr@mytopicals.com) to request that accommodation.
