Southwest - Sales Operations Analyst Spring 2025 Intern
About Southwest
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
About the Position
To be considered, please ensure that you attach a resume to your application.
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. We entrust our Interns to make an impact on their Team in real-time projects, work toward Company initiatives, and achieve our Purpose of connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel, all while having fun and developing yourself as a future professional.
Join Southwest as a Spring 2025 Intern, with a 12-week internship lasting from January 28th through April 17th, 2025.
Work fully remotely, with opportunities to connect with your Team and other workgroups virtually and potential to travel to visit our Corporate Campus in Dallas, Texas.
There is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, and Wyoming.
If you currently reside in an ineligible state, you may relocate to an eligible state and be considered for an internship
Dedicate a minimum of 24 hours each week to your internship responsibilities and tasks, up to 40 hours a week. We recommend checking your spring schedule now to ensure availability.
Receive an hourly pay listed below in “Time Commitment and Pay” and receive a one-time, $1,000 stipend (Paid $500 on first paycheck and $500 at midpoint of internship)
Receive free, unlimited travel privileges for yourself (taxes and fees may apply on international travel).
Interns will receive any required equipment, such as a laptop, for the internship.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
The Sales Operations Team leads all sales enablement initiatives while focusing on people, processes, and tools. This team delivers critical technology capabilities, drives internal partnerships for cross-functional initiatives, and creates and enables other sales support initiatives.
Responsibilities
The duties and responsibilities of the Sales Operations Analyst Intern may include, but are not limited to:
Support the sales team with analytics, sales tools, CRM, salesforce, and dashboard reporting.
Create and distribute communications and promotion solutions for the Southwest Business Team and Customers.
Provide Customer Support to Southwest Business Team and Customers by responding to and managing Customer and sales inquiries utilizing CRM tools.
Partner with various internal departments to develop technical solutions.
Participate in ad hoc sales projects, promotions, and planning.
Qualifications
Basic Qualifications:
High School Diploma, GED, or equivalent education required.
Must be at least 18 years of age.
You must have a valid U.S. Social Security Number to complete the full hiring process.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Education:
Progress towards degree, major, or minor in Professional Sales, Marketing, Business, Hospitality, Computer Science, Analytics, Information Technology, or Aviation related field.
Progress towards a 4-year undergraduate degree preferred
To be eligible, you must be currently enrolled as a full-time student (as defined by your
university) at the time of application and during the internship
At least one semester remaining at the time the internship ends is preferred
Minimum 2.5 cumulative GPA at the time of application
Experience:
Work experience in an Aviation environment preferred
Previous Work or Internship experience in analytics related role preferred
Proficient in Microsoft applications.
Experience with Tableau, Alteryx, or Salesforce preferred
Knowledge, Skills, & Abilities:
Must possess excellent organizational and time management skills.
Must have strong problem solving and analytical skills.
Ability to work independently and the willingness to function as part of a team.
Ability to multi-task and complete assignments with tight deadlines.
Good oral, written, and presentation skills required.
Other Information
Time Commitment and Pay:
Required: Part-time 24-40hrs a week
Must maintain a consistent weekly schedule during normal business hours at a max of
8hrs per day and no fewer than 24hrs per week
Program Dates: January 28 – April 17, 2025
$25 per hour + $1,000 stipend paid in two installments of $500
To apply, you must submit your application and upload a resume for each role online at www.southwest.com/careers.
We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call 877-792-4792.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
